Privacy Policy

Last Updated: August 2025

At Rose & Rind we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

We comply with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. Who We Are

Rose & Rind

The Lodge, School Road, Barkham, Wokingham RG41 4TP
Email: roseandrind.cgc@gmail.com
Phone: 07818506258
Website: www.roseandrind.co.uk

For the purpose of data protection laws, we are the "data controller" of your personal information.

2. What Information We Collect

We may collect and process the following personal data:

* Name

* Email address

* Phone number

* Delivery/event address

* Dietary requirements or allergy information.

* Payment details (processed securely via third-party providers).

* Any additional information you provide through our contact form or booking process.

We do not knowingly collect data from children under the age of 16.

3. How We Use Your Information

We use your data to:

* Process bookings and orders.

* Contact you regarding your event or delivery.

* Respond to your enquiries.

* Send invoices and collect payments.

* Improve our services and website.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

* Contractual obligation: to fulfil your booking/order.

* Legitimate interest: to respond to enquiries or feedback.

5. How We Store and Protect Your Data

We take reasonable steps to keep your data secure, including:

* Using secure servers.

* Limiting access to authorised personnel.

* Regularly updating systems.

We retain your data only as long as necessary to fulfil the purposes outlined above or as required by law (e.g. for tax purposes).

6. Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes.

We may share your information with:

* Payment processors (e.g. Stripe, PayPal).

* Delivery or logistics providers.

* HMRC or regulatory bodies if legally required.

7. Cookies

Our website may use cookies to improve your browsing experience and analyse traffic.

You can manage or disable cookies through your browser settings.

8. Your Rights

You have the right to:

* Access the personal data we hold about you.

* Correct or update inaccurate data.

* Request deletion of your data.

* Withdraw consent for marketing.

* Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, email us at roseandrind.cgc@gmail.com.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. We recommend reading their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Questions?

If you have any questions or concerns about this policy, please contact us at:

📧 roseandrind.cgc@gmail.com
📞 07818506258